It's become increasingly common for restaurants of all types to have their own apps. Not only is it a huge benefit for those who want to order to go, but it's also a great tool for those restaurants who want to encourage customer loyalty. McAlister's Deli is already a well-loved brand, but whether or not the company's app lives up to their reputation is definitely a matter of consumer opinion.

Features

The McAlister's Deli app will probably feel familiar to anyone who has ever used a fast-food app before. It works as a combination mobile ordering device and rewards hub, with the ability to not only let users check out the menus at their favorite locations but to keep up with all of their reward options at one time. A legitimately useful tool for those who prefer to order online, it now features the ability to order directly from the table and to skip McAlister's notoriously long lines.

Benefits

If you frequently benefit McAlister's, this app is a must-use. Not only will it give you a chance to keep up with the deli's changing menu, but it will give you the ability to quickly and efficiently place an order whether you are trying to get delivery or you are already at the location. It is one of the more successful apps to make the transition to in-store use, with only a minor learning curve and some great features.

The other big benefit of the app is keeping track of your rewards. Now that McAlister's has gotten rid of punch cards and is moving away from e-mail rewards, this is your best chance to make sure you get your rewards before they expire. Though the rewards section of the app is barebones, it does help to ensure that you'll always have your rewards with you when you get to the store.

Pros and Cons

The biggest mark in the app's favor is that it is very easy to use. There's not a lot of clutter here and every one of the different features is clearly marked. This means that you'll not only find it very easy to order, but you'll also find it very easy to make any changes you need to your account without having to hunt around for different settings. Combined with the fact that the app does really feel like it's an all-in-one dining solution, the factor makes the app almost indispensable for diners.

The only real downside of the app is the fact that a few of the ordering elements could be a little more user-friendly. You should be able to order directly from the main page without having to deal with rewards and needing to go through the features screen every time you re-install the app can be a little tedious. It's clear that this app was made for those who frequently visit the restaurant, so those who are only visiting for the first time might not get quite as much out of the app.

Conclusion

If you plan on visiting McAlister's on a fairly regular basis, this app is for you. It's worth a download if only for the ability to order from your seat, but those who rack up rewards points are definitely going to get even more out of the app. You might not need to download this one if you've never visited the restaurant, but it's a must have for anyone who considers himself or herself a fan.